Death adder V2 is dead after not being used for a while. | Razer Insider
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have a Deathadder v2 “RZ01-0321” that I bought new about 1.5 years ago, used it for about 2 months and then it was lying on the shelf and now I was going to use it again and it doesn't work. there is no damage whatsoever on it you can see that the laser lights up but the computer just says that it does not recognize the USB device. it doesn't light up or anything. very sad, it was an almost new one. seems like it lost memory or something. cannot update the software as the computer does not recognize the device. Is there any rescue?
 

 

 

Hello Micke_09,

To troubleshoot the problem, please ensure your mouse is directly connected to the computer USB port and not to a USB hub. Additionally, you can try uninstalling and reinstalling the mouse driver by following the steps mentioned here. I hope this resolves the issue. If not, feel free to send me a PM with your device's serial number and proof of purchase so I can check for replacement options. All the best!

​​​​​​​*Thread locked to curb the conversation to PMs.

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