death adder v4 pro scroll wheel | Razer Insider
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death adder v4 pro scroll wheel

  • November 20, 2025
  • 2 replies
  • 50 views

after month of using my mouse, scroll wheel start to make squeeky noise, tried compressed air but with no luck...

 

This topic has been closed for replies.

2 Replies

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • November 21, 2025

Hi relicCZ,

I’m here to help. It seems there is a mechanical issue involved. Please send me a PM along with your mouse’s serial number and proof of purchase. Could you also do me a favor and take a video of your device that clearly shows the issue you described? You can upload the file to Google Drive and set the privacy to "Public" or "Anyone with the link" so we can access it.

please allow me to ask a few questions for documentation:

  1. Was the device working fine before?
  2. When did the issue start occurring?
  3. Were any changes made to your system/device prior to the issue?
  4. Did you receive and install any Windows updates recently?
  5. Were there any incidents involving your mouse prior to the issue?
  6. Is there any noticeable physical damage to the device? Is the scroll wheel hard to turn or stuck in any way?

I appreciate your cooperation.

*Thread locked to curb the conversation to PMs.


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • November 21, 2025

If it squeaks - it need a lube, not cleaning.

But I’d contact Razer Support - you still have valid warranty.