Deathadder elite not connecting to synapse | Razer Insider
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Deathadder elite not connecting to synapse

H
My deathadder elite is not connecting to razer synapse. Just got it as I will not be here for Christmas.
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    7 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • December 27, 2019
    Please check if the mouse appears properly on the Device Manager. I'd appreciate it if you can put up screenshots. By the way, which version of Synapse did you install?
    H
    • HiKaiPie
    • Author
    • 3 replies
    • January 8, 2020
    I installed the latest version of synapse and it appears on device manager.
    1 Attachments
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • January 8, 2020
    Try to uninstall all Razer related drivers you see and reboot. Windows should automatically download fresh ones, and you should be good to go. Shoot me a PM if the problem persists so we can further troubleshoot.
    H
    • HiKaiPie
    • Author
    • 3 replies
    • January 8, 2020
    How do I uninstall?
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • January 9, 2020
    On the same window as the screenshot you previously sent, right-click on a device then select uninstall. Do this for the Cynosa Chroma and the DeathAdder Elite then reboot your PC.
    H
    • HiKaiPie
    • Author
    • 3 replies
    • January 16, 2020
    It has worked. Thank you!
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • January 17, 2020
    Happy to be of any help. :wink_: I'll be locking this thread as resolved.
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