Greetings currently haveing an issue with a deathadder elite

When I plug in the mouse onle the lights start without any sound from the pc

Checked all drivers etc. changed to another pc . Installed the synapse

and also checked the community posts . Found that my mouse is stuck at bootloader .

when I press both buttons and wheel and plug it in the usb sound occurs but nothing more

Please any help would be much appreciated since I got two of them and none of them works

thanks in advance