Nitrost
when i press the top side button it doesnt work however when i touch the bottom side button it works perfectly. how do i fix the issue?

Does the behavior happen while the mouse is connected to a different USB port or computer? Did you also try disabling/closing the Razer Synapse 3.0 and check if the issue persists? Also, use a can of compressed air to clean the affected buttons and see how it goes. Otherwise, ask for a replacement device if it is within its warranty coverage.

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