Hello,
I would very much appreciate the support with my new Razer mouse - Deathadder v3 Hyperspped.
I purchased it apx 1 month ago, and today one of my side buttons stopped working - “Mouse button 5”.
So far I have tried few things in order to resolve this but unfortunately nothing helped:
- Uninstalling mouse drivers: https://mysupport.razer.com/app/answers/detail/a_id/4118/~/how-to-uninstall-the-mouse-drivers?_ga=2. [removed by moderator] [removed by moderator] 544- [removed by moderator] 577544
- Firmware update: https://mysupport.razer.com/app/answers/detail/a_id/13817/kw/razer+deathadder+v3+firmware?_ga=2. [removed by moderator] [removed by moderator] 544- [removed by moderator] 577544
- Reinstalling Synapse
- Draining the mouse battery to 0 and then filling it again up to 100%
- Windows update
Any other ideas I could try before concluding it’s mechanical issue and bringn it to service for repair?

