Deathadder Hyperspeed v3 - side button not working | Razer Insider
Skip to main content
Question

Deathadder Hyperspeed v3 - side button not working

  • July 20, 2026
  • 1 reply
  • 15 views

Hello,

I would very much appreciate the support with my new Razer mouse - Deathadder v3 Hyperspped.

I purchased it apx 1 month ago, and today one of my side buttons stopped working - “Mouse button 5”.

So far I have tried few things in order to resolve this but unfortunately nothing helped:

Any other ideas I could try before concluding it’s mechanical issue and bringn it to service for repair?

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • July 21, 2026

Hi K0ld_W4r,

Thanks for listing the steps you’ve already tried. A few things I’d still like to confirm:

  • Does Mouse Button 5 feel normal physically?
  • Does it fail in all apps or only in certain games?
  • Have you tested the mouse on another PC without Synapse installed?
  • Hs the button still mapped correctly in Synapse?

Please also make sure the Razer DeathAdder V3 HyperSpeed is connected directly to the USB port and not through a hub. If the issue still persists, please PM me the serial number of the mouse so I can verify the model and check for other possible workarounds. All the best!

*Thread locked to curb the conversation to PMs.