Deathadder V2 not being detected by Razer Synapse | Razer Insider

Deathadder V2 not being detected by Razer Synapse

  • 18 January 2020
  • 3 replies

I recently got the new Deathadder V2 and I have to say that the mouse feels great, the only problem I am facing is that the mouse is not being detected by Razer Synapse. I already tried to reinstall Synapse and I even installed Synapse 3, I've also tried different USB-Ports. My old Deathadder 2013 is being detected normally aswell as my Blackwidow keyboard.

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3 Replies

Userlevel 6
Hi there! Is the Deathadder V2 detected properly by the PC? What is it recognized as?
I can see it in the bluetooth- and other devices window but when I open my device manager it is not there (only my old deathadder 2013 and my blackwidow chroma are displayed there).
The mouse itself seems to be working properly (I can also change the DPI with the two buttons on top of the mouse).
Userlevel 6
Thanks for the reply. Please PM me the serial number of your Deathadder V2. Let's continue there.