Deathadder V2 not working | Razer Insider
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Question

Deathadder V2 not working

  • November 13, 2024
  • 4 replies
  • 124 views

hello, my Deathadder V2 is not working anymore and i tried everything, i tried different devices and different USB ports but still nothing, Device Manager and Razer Synapse not detecting my mouse, RGB lights not working, but Sensor is working Red Color, what can i do? 

i tried another Razer mouse and all is working fine, but the Deathadder not

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4 Replies

  • Insider Mini
  • 2 replies
  • November 13, 2024

I got the same problem, I need help aswell


  • Insider Mini
  • 2 replies
  • November 13, 2024

I fixed it, Use this download: https://dl.razerzone.com/drivers/Synapse3/win/RazerSynapseInstaller_V1.19.0.635.exe

Fix was to use Synapse 3, and not 4


  • Author
  • Insider Mini
  • 1 reply
  • November 13, 2024

i already use synapse v3.9.1008.100321,not v4, but until yesterday my mouse worked fine


Razer.Aero
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  • Razer Support
  • 3224 replies
  • November 15, 2024
060619982017 wrote:

hello, my Deathadder V2 is not working anymore and i tried everything, i tried different devices and different USB ports but still nothing, Device Manager and Razer Synapse not detecting my mouse, RGB lights not working, but Sensor is working Red Color, what can i do? 

i tried another Razer mouse and all is working fine, but the Deathadder not

Hi 060619982017,

When did the issue start occurring? Any noticeable physical damage from the device or cable? Were there any changes made to your system/device prior to the issue? Were there any incidents that happened to your mouse before? Please PM me your device serial number along the proof of purchase so I can check for the warranty option. I’d appreciate it if you could share a short view showing the issue for our Support Team visibility. Save the shareable files via any online drive account listed here. Thanks!


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