deathadder v2 pro | Razer Insider
Skip to main content
Question

deathadder v2 pro

  • December 12, 2025
  • 1 reply
  • 8 views
easyportalEucalyptus990

Merhaba, Razer DeathAdder V2 Pro cihazımın garantisi bitti ve şarj olmuyor. Hangi destek departmanıyla iletişime geçmeliyim? Yardımınız için teşekkür ederim.

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • December 16, 2025

Merhaba, Razer DeathAdder V2 Pro cihazımın garantisi bitti ve şarj olmuyor. Hangi destek departmanıyla iletişime geçmeliyim? Yardımınız için teşekkür ederim.

This translates as:
Hello, my Razer DeathAdder V2 Pro's warranty has expired and it's not charging. Which support department should I contact? Thank you for your help.

 

Hi easyportalEucalyptus990,

I'm sorry to hear that your Razer DeathAdder V2 Pro is experiencing charging issues. Before considering it defective, please try the following troubleshooting steps to see if they help resolve the problem:

  1.  Ensure the charging cable is not damaged and is properly connected to both the mouse and the power source.
  2. Try using a different cable or power source to rule out issues with the current setup.
  3. Look for any visible damage to the charging port on the mouse.
  4. Clean the charging contacts on both the mouse and the cable to ensure there is no debris interfering with the connection.
  5. Confirm if the battery indicator shows any signs of life when plugged in.
  6. If possible, connect the mouse via USB and check for any firmware updates, as these can sometimes resolve charging issues.
  7. Connect the mouse to another device to see if the issue persists, which can help determine if the problem is with the mouse or the initial device.

*Thread locked to curb conversation to PMs.

CookiesCookie settingsAccessibility statement