Hi --
As title indicates, my Deathadder V2 Pro freezes randomly for 2-3 seconds when connected to the wireless dongle (whether through razer docking station or directly to the PC). This only happens with a wireless connection.
When it freezes, I can see all razer peripherals lights flash (keyboard, dock, and mouse) as if they are restarting.
For fixes, I have tried updating firmware, trying different USB ports, and resetting profiles on the mouse.
Any other ideas would be appreciated.
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Userlevel 4
I appreciate you for performing some troubleshooting steps on your own. There is a possibility that the issue is caused by a hardware malfunction since the same behavior occurred when you tried your device with different USB ports. But for now, we should rule out some software troubleshooting to isolate the problem. Please perform the steps provided in this guide to see if they fix the issue. If nothing changes, send me a PM with the serial number to validate your device's warranty status for possible RMA options.
*Thread locked to curb conversation to PMs.
*Thread locked to curb conversation to PMs.
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