Deathadder v2 pro usb dongle won't work

Question

I recently faced an issue with my razer Deathadder v2 pro  , its usb dongle isn’t working and its not the first time i had this same issue . last time when i had this same issue it automatically got solved somehow don’t know how ,but this time it seems to be a permanent problem . Is there any way to fix this for once? I am thinking of draining the battery and trying it again (ig thats how it got fixed last time) . Just for details the mouse works wired mode , bluetooth mode perfectly its only the usb dongle which seems to be the issue , also i mostly use it wired mode while playing but when i am working i switch to usb dongle.please help with this ! Thanks in advance

FiszPL · Answer

Check if the dongle is visible in windows device manager or the best - try to use it on another PC.

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