Constantly disconnecting and reconnecting. I am so tired of hearing the disconnect and reconnect sound. Half the time I need to unplug the mouse and plug it back in just to be able to use it.
I finally looked the issue up and I see many people have the same problem with their mouse.
This is really annoying I’ve dealt with this since I purchased this mouse. I expect a high end mouse but this is probably the worst mouse I’ve ever had, very disappointing.
What is the solution?
+1Test it on another PC, and if it’s the same - do a warranty return.
Hey there,
I understand that you're having a disconnection issues with your Razer Deathadder V3. Please try these troubleshooting steps below to help resolve the issue:
Verify Windows is up to date.
Connect your mouse directly to the PC and not a USB hub.
Update the firmware on your mouse if it is on the list.
Check if a software is causing the issue by closing all Razer apps and software.
If closing Razer Synapse fixed the issue, reinstall your mouse drivers, and perform a clean reinstall of Razer Synapse.
Test your mouse on another PC and verify if the issue still exists.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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