I have had my mouse for more than a year and it worked great as wired and wireless. For the last few weeks everytime i try to use my mouse wireless, there is a white light keep blinking every 15 mins or and it disconnects. With wired it still works tho.
I tried:
-different ports
-reinstalling synapse
-different usb ports, resetting usb hub from device manager
Nothing worked so far and it disconnects more and more frequently
Hey
Please bear with me for a bit. Can you download the Mouse Pairing Utility and follow the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the connection issue you're currently experiencing.
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