DeathAdder v3 pro doest work when usb connected and wireless | Razer Insider
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Question

DeathAdder v3 pro doest work when usb connected and wireless

  • November 2, 2025
  • 1 reply
  • 75 views
RDeuce

Hello first of all I was using this mouse for like a year now gonna be 1 year in 5 days anyways today I was using it normally as wireless and I fully charged it yday went to drink water and cameback to its not working neither wireless or usb its light is just dead, even if I press the button under it its light doesnt turn on, I tried everything but since the light doesnt turn on I cant do anything

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • November 4, 2025

Hi RDeuce,

I understand that your Razer DeathAdder V3 Pro suddenly stopped working both wirelessly and via USB, with no lights turning on despite a full charge. Have there been any recent changes to your computer, such as updates or new hardware, before the mouse stopped working? Additionally, have you tried using a different cable or USB adapter to rule out a problem with the charging or connection process? Please perform the troubleshooting below to further isolate the problem with our mouse.

1. Ensure the battery is properly seated in the mouse and is fully charged.
2. Check the USB cable and port for any damage or debris. Clean if necessary and try different USB ports.
3. Try using the mouse with a different USB port or another computer to rule out connectivity issues.

If the same issue persists, feel free to send me a PM with your device’s serial number so I can verify its model and check for available firmware update. Thanks!

*Thread locked to curb the conversation to PMs.

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