Hi! I’ve had my Deathadder V3 Pro for a bit over 3 years. Last night I was using it to game and the mouse worked completely fine, left my macbook on overnight because i was watching some youtube videos and when I woke up the mouse stopped working. After a lot of troubleshooting I discovered that the dongle is likely just dead since it doesn’t even show up as a USB device on System Information.
Other details:
-Used mostly on Windows but for the past 8 months I started studying abroad so I started using it on a Macbook (Would go back to using it on my old PC whenever home)
-Recently downloaded razer synapse (currently June 3rd I downloaded synapse night of June 1st), prior to that worked completely fine for over 8 months or so.
-Deleted razer synapse, did not seem to do anything work.
-Works completely fine as a mouse in wired mode.
-Unable to do other alternatives like the pairing utility as those are .exe files and incompatible with MacOS and no device/driver management either.
-Concluded that the dongle just died somehow overnight
I plan to either buy a replacement 2.4Ghz dongle or the hyperpolling dongle to just upgrade but unsure if I am able to do so with MacOS’ limitations. Would I need to borrow someone’s Windows device or…? Any other advice/solutions would be appreciated.
