Hi AbdullahBandar,

When you say the mouse stops working, do you mean it’s no longer detected? When did the issue start occurring? Were there any changes made to your system/device before the problem? Please PM me your mouse serial number so I can verify its model and check for available updates. I’d appreciate it if you could share more details of your concern and the troubleshooting steps you have performed so far to avoid giving the same steps. Thanks.

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