Deathadder v3 wired disconnecting | Razer Insider
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Question

Deathadder v3 wired disconnecting

  • November 6, 2024
  • 1 reply
  • 680 views
O

Hello,

 

My DA V3 Wired keeps disconnecting from PC constantly. From what I see many other people are facing the same problem, still I tried to find the problem updating the firmware, razer synapse, testing in other USB ports and even a different PC, nothing solves and the mouse is literally unusable at this point.

 

So my question is, how can I contact Razer Support directly to possibly RMA the mouse? I’ve been searching in the website and can’t find any form of contact surprisingly.

 

Thank you.

 

Edit. Located in Europe.

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1 Reply

Razer.sushi.boi

Hi there, @opayaa!

 

Thanks for alerting us about this. We’re leaning toward a hardware fault right here but I’ll double-check. Please drop me a PM along with your mouse’s serial number so I can validate it and check for other workarounds that we can attempt.

 

*Thread locked to curb conversation to PM.

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