My Deathadder V4 pro is detected by synapse and works fine with it. However, chroma is unable to detect the mouse. I’ve tried the troubleshooting steps here and nothing has worked. I’ve tried uninstalling and reinstalling synapse, using the razer utility to remove all drivers, turning dynamic lighting off and none of that has worked. I do use corsair icue and gigabyte fusion to control the rgb on my ram and video card respectively, but I also tried disabling those as well and it still hasn’t worked.
Question
Deathadder V4 Pro Not Detected by Razer Chroma
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- Razer Support
Hello there,
Have you tried checking for updates? What OS build are you currently using? Let me know via PM along with your mouse’s serial number so I can validate it in our database and check for other workarounds along the way.
*Thread locked to curb conversation to PM.
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