Deathadder v4 pro turned off and wont work after troubleshooting and updating etc | Razer Insider
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Deathadder v4 pro turned off and wont work after troubleshooting and updating etc

  • May 14, 2026
  • 1 reply
  • 9 views
whatwastheidagain

Deathadder v4 pro turned off and wont work after troubleshooting and updating etc

 

after device turned off a couple weeks after buying won’t work anymore, no lights on dongle, updates and reinstall, firmware updates following steps on this site.   when mouse is plugged in it blinks red stays red for about 3-5 seconds then flashes off and on for half a second approximately 

tried to charge, usb high quality wires on separate ports and same problem trying to useit on my spare laptop which just keeps making the windows notification “connected, disconnected, every 1-3 seconds till unplugged

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    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • May 14, 2026

    Hey ​@whatwastheidagain,

    It does seem that your mouse is already defective. Can you send me a PM with the serial number so I can verify it in our system and use it when I forward your case to our Technical Team? Please also send a photo of your receipt/invoice so I can include it as well. You can upload it to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.


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