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Question

Deathadder v4 Pro warranty

  • August 29, 2026
  • 1 reply
  • 8 views

geosideButtonBlue404

I just found the original Best Buy order confirmation. The mouse was purchased for me by my partner on December 26, 2025. It is a Razer DeathAdder V4 Pro Wireless Optical Gaming Mouse in White, and the order number is [removed by moderator] .

Recently, the right mouse button stopped working properly. Since it was purchased less than a year ago, I believe it should still be covered under warranty. Could you please help me with the warranty claim or replacement process? I can provide the Best Buy proof of purchase if needed.

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1 Reply

Razer.Ten
  • Razer Support
  • August 29, 2026

Hey ​@geosideButtonBlue404,

Let me assist you with your mouse. Can you try cleaning the the right button with a can of compressed air to blow away any accumulated dust and dirt? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the input issue you're currently experiencing.


*Thread locked to curb conversation to PM.