Deathstalker V2 Pro dongle broken, can't update firmware | Razer Insider
Question

Deathstalker V2 Pro dongle broken, can't update firmware

  • 20 January 2024
  • 1 reply
  • 44 views

Hi there,

 

I have a Deathadder V2 Pro and Deathstalker V2 Pro TKL. The dongle of the latter doesn't work anymore. When I plug it: it's connected, then disconnected, connected, disconnected and so forth. I already used other USB-ports, but the same thing happens repeatedly.

 

I can use the DA dongle for both mouse and keyboard, but I can't update the firmware of the DS without the original dongle working properly. Can you please help me with this issue.


1 Reply

Long story short… The only way to update the firmware of a Razer product is by using the original dongle. After a (very very long) interaction with Razer Support they send me a new dongle. Mission accomplished; case closed.

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