Deathstalker V2 pro problems

Question

Hi recently my DeathStalker V2 Pro stopped workingOS: Windows 10 (latest)pressing keys doesn’t register even when trying to get into BIOS via USB	pressing num lock or caps lock don’t light up the indicator LED Things that do sort of work RGB is somewhat working Fn+1 to 5	pressing keys does cause the ripple effect	volume up and down work, only when synapse is running (mute doesn’t)	Device manager sees the device and reports it is functioning correctly	Synapse sees the keyboard but doesn’t seem to be able to change RGB settingsWhat I have tried:Cleaning it	Different USB port (a few times it came up with Razer bootloader I ran the firmware update and that caused it to then be identified as the keyboard	Updating firmware to latest on the device	factory reset in synapse	Holding ESC and CTRL while plugging in the device	Using it on another computer (still the same both prior to synapse and after)	tried connecting via bluetooth instead (couldn’t connect to a previously paired device)	2.4GHz mode, I suspect the dongle might not work as nothing happens when I plug it inWhat does the pinhole next to the USB-C port for?Thanks in advanced

Cyberraph · Answer

Dear Mammoththower,did you get any answers or could you make a solution?Because I just got the identical behavior with myDeathstalker V2 Pro RZ03-0436

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