Hey guys, randomly my keyboard has started this thing where (with it plugged directly into the pc) it will disconnect and disappear off of my synapse. Additionally, if it ever does reconnect (maybe a random minute at a time) it acts as though ctrl is being held. I want to reinstall it's software - but since synapse isn't detecting it I can't
Question
Deathstalker V2 Pro TKL - Synapse not detecting
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- Razer Support
Hey there,
I understand that your Razer Deathstalker V2 Pro TKL is not detected in Razer Synapse. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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