Dedicated GPU fails to initalize after bios update. Razer Blade 14" (2021) | Razer Insider
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Dedicated GPU fails to initalize after bios update. Razer Blade 14" (2021)


Hi all,

I have a Razer Blade 14" (2021)
RZ09-0370x model.

 

It’s a dual boot machine running Windows and Linux. The dedicated GPU (RTX 3060) does not initialize on either operating system. This problem appeared to coincide with upgrading the bios version from 1.05 to 1.06.

 

Windows Device Manager reports:

Windows has stopped this device because it has reported problems. (Code 43)

On linux, nvidia-smi reports:

No devices were found

I originally thought it was a driver issue but that is not the case. I have tried a bunch of different drivers in each OS just in case though.

After some digging around in grub boot loader logs and journalctl output, I have found the following errors reported during boot.


....
kernel: ACPI: video: [Firmware Bug]: ACPI(PEGP) defines _DOD but not _DOS
kernel: ACPI: video: Video Device [PEGP] (multi-head: yes  rom: yes  post: no)
kernel: ACPI: video: Video Device [VGA] (multi-head: yes  rom: no  post: no
....
kernel: ACPI Error: Aborting method \_SB.PCI0.GPP0.PEGP._ROM due to previous error (AE_AML_BUFFER_LIMIT)
....
kernel: NVRM: GPU 0000:01:00.0: Failed to copy vbios to system memory.
kernel: NVRM: GPU 0000:01:00.0: RmInitAdapter failed! (0x30:0xffff:976)
....
[drm:nv_drm_load [nvidia_drm]]*ERROR* [nvidia_drm] [GPU ID 0x00000100] Failed to allocate NvKmsKapiDevice
[drm:nv_drm_probe_devices [nvidia_drm]]*ERROR* [nvidia_drm] [GPU ID 0x00000100] Failed to register device
....

Plenty of firmware errors basically.

So, I’d really like to downgrade my bios back to 1.05 and see if that resolves the issue. I can’t find any copy of the 1.05 online however. Even the current Razer updater software won’t allow me to reinstall the current bios (in case it’s corrupt).

If anyone could supply me with the means to downgrade, that would be awesome.

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3 Replies

  • Insider Mini
  • 2 replies
  • June 5, 2024

have you found any solutions? as i’m having the problem this afternoon after the windows auto updates 😪


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3228 replies
  • June 6, 2024

 

streetWisteriapulse576 wrote:

Hi all,

I have a Razer Blade 14" (2021)
RZ09-0370x model.

 

It’s a dual boot machine running Windows and Linux. The dedicated GPU (RTX 3060) does not initialize on either operating system. This problem appeared to coincide with upgrading the bios version from 1.05 to 1.06.

 

Windows Device Manager reports:

Windows has stopped this device because it has reported problems. (Code 43)

On linux, nvidia-smi reports:

No devices were found

I originally thought it was a driver issue but that is not the case. I have tried a bunch of different drivers in each OS just in case though.

After some digging around in grub boot loader logs and journalctl output, I have found the following errors reported during boot.


....
kernel: ACPI: video: [Firmware Bug]: ACPI(PEGP) defines _DOD but not _DOS
kernel: ACPI: video: Video Device [PEGP] (multi-head: yes  rom: yes  post: no)
kernel: ACPI: video: Video Device [VGA] (multi-head: yes  rom: no  post: no
....
kernel: ACPI Error: Aborting method \_SB.PCI0.GPP0.PEGP._ROM due to previous error (AE_AML_BUFFER_LIMIT)
....
kernel: NVRM: GPU 0000:01:00.0: Failed to copy vbios to system memory.
kernel: NVRM: GPU 0000:01:00.0: RmInitAdapter failed! (0x30:0xffff:976)
....
[drm:nv_drm_load [nvidia_drm]]*ERROR* [nvidia_drm] [GPU ID 0x00000100] Failed to allocate NvKmsKapiDevice
[drm:nv_drm_probe_devices [nvidia_drm]]*ERROR* [nvidia_drm] [GPU ID 0x00000100] Failed to register device
....

Plenty of firmware errors basically.

So, I’d really like to downgrade my bios back to 1.05 and see if that resolves the issue. I can’t find any copy of the 1.05 online however. Even the current Razer updater software won’t allow me to reinstall the current bios (in case it’s corrupt).

If anyone could supply me with the means to downgrade, that would be awesome.

Hi streetWisteriapulse576,

I'm sorry to hear about the issues you are experiencing this issue the Razer Blade 14" (2021). You can check the Razer Blade 14" (2021) BIOS Update here. I can also kick-start a case and escalate your concern to our Laptop Support Team to investigate this issue. Please PM. and send me the following information below so I can initiate a ticket on your behalf:

  • MSinfo logs
  • Windows version
  • Send a screenshot of the Nvidia and Intel Driver versions. Press Windows+R on your keyboard. Type in DXDIAG into the run command text box and hit OK. Then click on YES. Click on the Display 1 and 2 tabs and look for the graphics driver version on the right side.
  • Photo of the BIOS main tab

Save the shareable files via any online drive account listed here. Also, fill in the details:

  • Full Name:
  • Email:
  • Phone number:
  • Country:
  • Product serial number:

​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3228 replies
  • June 6, 2024

Hi Kent007,

I’ve responded to your PM. Please check your inbox and let’s continue from there. All the best!
 

​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.


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