Defective 230W Power Adapter Need replacement. | Razer Insider
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Defective 230W Power Adapter Need replacement.

  • December 3, 2019
  • 1 reply
  • 34 views
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Since I've been on hold for the past hour I figured I'd check here. I got my 15" Blade Pro Advanced about 2 months ago and last night the 230W Power Adapter just stopped working. It has been sitting on my desk for most of the time and has 0 ware or damage. The little LED on the PSU does not light, the IEC cable tests out good with my meter, I sent an email and have been sitting on hold for the past hour with support but no replies yet. I'm just wondering where I can get a quick replacement while I go what feels like a long RMA process since I can't seem to get through. I looked on Amazon (no luck) and Ebay (all shipping from China) for about 230 USD. Is there anywhere I can get it in Canada or Next day from the US? Unfortunately this computer was purchased from Razer direct so I can't go to a local store to have them replace it.
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1 Reply

Razer.Speedcr0ss
Hi there! Thanks for posting your Razer Blade's adapter concern here. Apologies for the inconvenience and for the delay in getting support. Please send me a PM together with your email address or the case ID you've generated upon contacting the Support team so I can check its progress. Let's continue from there.
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