I purchased the Razer Blackshark V2 X headset on September 6, 2025, and the seller never provided me with an invoice. Today, when I tried to register the product on the Razer website, it said it was already registered. This is impossible because I bought it brand new and I have no access to the invoice.
Question
defective goods
This topic has been closed for replies.
- Razer Support
Hey there,
It seems like your device might be a counterfeit or re-boxed item. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist you further. Thank you!
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