DELAY IN RESOLVING MY ISSUE. | Razer Insider
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DELAY IN RESOLVING MY ISSUE.

  • August 20, 2025
  • 1 reply
  • 20 views

Your support department haven’t been helpful in any way. You guys produce inferior cards and make people go in for over-scratched gift card. Let me add that I do not encounter this sad experience from other gift cards company. 
 

For over 3 weeks since I lodged a complaint, you guys keep on telling me that my complaint is being investigated. This has dragged for too long and as far I am concerned, this isn’t making sense anymore if you guys can’t handle a simple request. 
 

Two codes are missing from my card & restoring the digits to me should nor take over 3 weeks - To me, I feel you guys are stylishly scamming people of their hard earned money. I’ve provided all the images requested and yet I haven’t received a position feedback regarding this.

 

DO NOT PUSH ME TO THE WALL!!! I can go as far as tarnishing your image for planned fraud and trust me, your company will be shut down. Restore the 2 missing codes and let me be able to use my card. That’s all I demand. 

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1 Reply

Razer.Aero
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  • Razer Support
  • August 20, 2025

Hi Chrischeks,

I understand you're experiencing an issue with your Razer Gold Gift Card. Please send me a PM with your case ID number so I can notify the team assigned to your ticket. Thank you!

*Thread locked to curb the conversation to PMs.