delivery delay | Razer Insider
Skip to main content
Question

delivery delay

  • January 17, 2026
  • 1 reply
  • 19 views

My order is being held in Memphis and its being delayed. The tracking information says they have insufficient shipping details. I guess its an issue with customs. I saw on the website that shipping to the US would likely be delayed. Is there anything I can do to expedite this process or is it all on razer to do something?

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@duvalmip71 

I understand that you are having issues with your order being held in Memphis due to insufficient shipping details, causing a delivery delay.
 

To help you further, may I ask if you already have an existing case with us regarding this shipment?
 

If you placed the order through Razer.com, please send me a PM together with your order number so I can check its details here in our system and assist you further. Thank you!


*Thread locked to curb conversation to PM.