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Question

Device Already Registered

  • August 16, 2025
  • 1 reply
  • 18 views

Dear Razer Support Team,
I have recently purchased a Razer BlackShark V2 X USB headset. However, I am having trouble registering the product on your website. When I enter the serial number, the system says that the product is already registered.Yet I have not registered before

Additionally, there was no activation code included in the box, so I am unable to proceed with the registration or receive the related benefits.

Could you please assist me in resolving this issue? I can provide proof of purchase and photos of the product if necessary.

Thank you in advance for your help.
I look forward to your response.

Kind regards,
Husakoz

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • August 16, 2025

Hey ​@Husakoz

Let me check on your headset. Can you send me a PM with the serial number so I can verify it in our system and check the registration details?

 

 

*Thread locked to curb conversation to PM.