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Device not detected.

  • July 7, 2019
  • 6 replies
  • 3 views

Hello people. I have a Razer Deathadder for a few years, he had no problem until this last 2 months The Razer synapse stopped detecting it, the mouse does work, it does show on the device manager, and it does register on the website Anyone can help? Screenshot added.
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6 Replies

  • Guardian of the Forest
  • July 8, 2019
Hi there! Have you tried reinstalling Synapse? If you haven't, please do and let me know how it goes.

i think that is a software problem. I am experiencing same as you right now. so frustrating!

  • Author
  • July 8, 2019
Razer.RedPanda
Hi there! Have you tried reinstalling Synapse? If you haven't, please do and let me know how it goes.
yes I did, also tried a few more processes of razer support guys which didn't worl

  • July 9, 2019
same thing here

  • July 9, 2019
Razer.RedPanda
Hi there! Have you tried reinstalling Synapse? If you haven't, please do and let me know how it goes.
did reinstall and still stuck

  • Guardian of the Forest
  • July 9, 2019
sk8punxz09
i think that is a software problem. I am experiencing same as you right now. so frustrating!
SonicSagi
yes I did, also tried a few more processes of razer support guys which didn't worl
karacterz
same thing here
Hi there, guys! Please send me a PM. I'll assist you from there.