good afternoon, I’m trying to register a device on the official website to get the activation code “7.1 surround”, but the site writes the error “the device is already activated, if you have not activated it, write to support” but its all new device ( blackshark v2 x)
Question
device regi
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+1Return it.
Get new one from viable source, not aliexpress or 3rd party amazon sellers.
- Razer Support
Hello there,
It seems like you have purchased a counterfeit device. Please note that purchasing products from non-authorized dealers can often result in the use of counterfeit, re-boxed, defective, or gray market goods. You can visit this link: https://www.razer.com/store-finder to check the nearest stores where you can buy genuine Razer products. Feel free to send me a message via PM if you need further assistance.
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