Hi, one of the colours on one of the LED has stopped working and i took the key off to have a look, however, in the process of taking it off, i ripped the rubber that presses the key down. is there any way i can repair this by getting a new LED replaced on the keyboard and a new rubber?
Thanks,
Hi Fizzy_09,
Razer voids warranty if any Razer device is disassembled or damaged by unauthorized repair, or improper handling. You can learn more about this here: https://www.razer.com/eu-en/warranty Nonetheless, you can PM me your Razer Blade Pro 17’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and the link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission. I’ll use the said details to check if we have an available keycap for you to purchase in your area, that’s compatible with your laptop.
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