Did I receive a fake product? | Razer Insider
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Question

Did I receive a fake product?

  • October 20, 2025
  • 1 reply
  • 20 views

Hi everyone,

I think I received a fake deatheradder essential from amazon but I have a doubt that is just my Synapse that is not working
Could you confirm it?

 

Thank you!

 

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@fastSilverPinkpulse482 

Thank you for sharing your concern here. Could you please send me a PM so I can check your Razer Deathadder Essential’s details here in our system and assist you further? Thank you!

Also, I have edited your post and removed the photo that contains your device's serial number for security purposes.


*Thread locked to curb conversation to PM.