Did not cancel pre-order, but was refunded? | Razer Insider
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Did not cancel pre-order, but was refunded?

  • February 15, 2021
  • 1 reply
  • 14 views
P
I pre-ordered the 2021 Razer Bade 15 Advanced 3070 on January 15th. This morning I received the full amount in my bank account. I did not cancel the order and on the order tracking site it still shows up as confirmed. Is this typical/what's going on?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • February 15, 2021
    It's hard to say, but please send me the order number. I can use that to check what happened from our end. That said, I highly recommend that you contact our Live Chat Support Team from here to get this sorted out in real-time. *Thread locked to curb the conversation to PMs.
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