I recently attempted to make a purchase on your website for THX spatial audio using a 50% discount code. I successfully applied the code, and the discount was reflected in my cart. However, when I proceeded to enter my payment details and tried to complete the transaction, the payment failed, and I received a message saying the payment was unsuccessful .
When I tried to place the order again, I noticed that the discount code no longer works—it says the code is invalid or already used, even though the payment for the original attempt did not go through.
I would really appreciate it if you could assist me in either reactivating the original code or providing a new one so I can complete my purchase.
Please let me know if you need any further details from my end (e.g. the code used, email address, or timestamp of the failed attempt).
Thank you very much for your help.
