This is the worst experience i have ever had trying to get a replacement dongle. I just needed to know what to buy. I was lied to and told my $300 Signature Edition mouse is discontinued. Then Dave hung up on my. Im glad i recorded the call. I have never been treated worst as a customer. Whats sad is i have 12 of their mice. Im going to write about my experience on every forum. This is rediculous.
Question
do not waste your money on Razer
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- Razer Support
Hey there,
Thank you so much for sharing your concern here. I understand your perspective regarding the information you received and the way your call was handled. Please send me a PM together with your case number so I can check the case, see exactly what has transpired, and assist you further. Thank you!
*Thread locked to curb conversation to PM.
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