Does anyone work for the support system? Is there a shipping shortage of downloads? | Razer Insider
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Does anyone work for the support system? Is there a shipping shortage of downloads?

  • 27 October 2021
  • 1 reply
  • 4 views
I spent over $2800 for a laptop thats supposed to come with Windows 11 and Guardians of the Galaxy - and all I get from support is "we will up this to the next level, they will talk to you within 48 hours, and the only responses I get are "we haven't heard from you, we assume everything is ok"



is this normal or am I just extremely unlucky?
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1 Reply

R
Userlevel 5
From what I know, the game will be provided to you after 14 days that it gets delivered. Anyway, allow me to check on your ticket. PM me your ticket number with our Support Team so I can review and update it if necessary.

*Thread locked to curb the conversation to PMs.
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