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Question

dongle

  • October 12, 2023
  • 1 reply
  • 16 views

Hello my Razer v2 pro dongle is no longer working is there any way I can get a new dongle sent out 

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1 Reply

Razer.Aero
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  • Razer Support
  • October 12, 2023

Hello Shinobicrash,

I understand that your mouse isn't connecting to its wireless dongle. To isolate the issue, please follow the steps here as your guide to connect the USB dongle. You can also try pairing utility from this link. I hope this helps. If the same problem persists, PM me your device serial number and proof of purchase for warranty verification. Have a good one!

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