Dongle for BlackShark V3 stopped working | Razer Insider
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Question

Dongle for BlackShark V3 stopped working

  • August 15, 2026
  • 1 reply
  • 20 views

Title says it the dongle for my Blackshark V3 just decided to stop working today. The headset works fine when the headset is plugged in, but when I try to use the dongle instead it won’t work. The LED doesn’t even turn on. I’ve tried swapping ports front and back, changing computers, resetting computer, reconnecting with the dongle with firmware, everything I can think of. I’m looking for replacement dongles not seeing them. help me out plz.

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1 Reply

Razer.Ten
  • Razer Support
  • August 15, 2026

Hey ​@FieryRosewebfirst309,

Let me check on that. Can you send me a PM with the serial number of your headset together with your location/country so I can verify it in our system and go over our inventory?

 

 

*Thread locked to curb conversation to PM.