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Question

Dongle missing

  • August 3, 2026
  • 1 reply
  • 13 views

Howdy!

 

I lost the mouse's USB adapter and you do not have it in stock and it is not possible to connect any other adapter to the mouse. What can I do?

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • August 4, 2026

Hey ​@Pigeonfood11,

Do you mean to say that you have lost the wireless USB dongle of your mouse? Can you send me a PM with the serial number together with your location/country so I can verify it in our system and check our inventory?


*Thread locked to curb conversation to PM.