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Question

dongle not working

  • May 30, 2024
  • 1 reply
  • 46 views
heavenSpringFrosthit632

I’ve just got my Razer Viper V2 Pro. After unboxing, I charged the mouse until it was full. Afterwards I connected the wireless dongle to my laptop, there was no [insert Windows USB ding sound] when inserting or ejecting the dongle. It’s not working at all ive tried everything but the dongle isnt working. What can i do ?

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1 Reply

Razer.sushi.boi
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Hello there, @heavenSpringFrosthit632!

 

Try it on a different computer just to check if it works. If it doesn’t, send me a PM along with your mouse’s serial number so I can check my resources for other workarounds that we can try.

 

*Thread locked to curb conversation to PM.

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