Dongle not working on deathadder v3 pro | Razer Insider
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Question

Dongle not working on deathadder v3 pro

  • June 28, 2024
  • 2 replies
  • 428 views

Halaysleekshare955

ive plugged in the dongle and everything that needs to be done correctly following a tutorial video and the mouse is connected but i cant use hyperspeed multi-device pairing cause it does not detect anything and in the razer synapse app i only see the mouse and not the dongle.

I have tried updating the firmware unplugging the dongle and putting it back restarting my pc uninstalling and reinstalling synapse and it still does not work is there any fixes to this?

2 Replies

Same issue. Please help!


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • July 2, 2024

I’d try Synapse clean reinstall first:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

If still the same, then I’d recommend checking new Synapse (beta) if you haven’t tried it yet: https://www.razer.com/synapse-new