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Question

dongle replacement

  • July 21, 2026
  • 1 reply
  • 18 views

rushAlmondGARNET594

I have a razer atheris stormtrooper edition. Model: RC30-021702. My wife has lost the dongle. I can no longer use the usb receiver to connect the mouse that way. I can no longer Bluetooth the mouse. I’ve tried putting the mouse in Bluetooth mode with the two side buttons and the DPI button with a blinking blue light once that action is completed.  I also cannot update the firmware if there is one with out the dongle.   

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1 Reply

Razer.Ten
  • Razer Support
  • July 22, 2026

Hey ​@rushAlmondGARNET594,

Let me check on it. Can you send me a PM with the serial number together with your location/country so I can verify it in our system and go over our inventory?


*Thread locked to curb conversation to PM.