When playing a game I knew my DPI was off but when I checked my settings nothing was changed. If I switch windows the DPI seems to go back to normal for a few seconds and then decreases and stays decreased. If anyone could provide any ideas as to why this may be happening please let me know. Thank you!
Video of the issue
Hey there,
I understand that you're having a DPI issues. Does the DPI decreasing only happen when you are playing a specific game or application? Or does the issue persist across all apps and programs? Please also specify the name of the application where the strange behavior occurs.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number so I can check its details here in our system and assit you further. Thank you!
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