Driver Power state failure issue! Need help! | Razer Insider

Driver Power state failure issue! Need help!

  • 8 April 2019
  • 9 replies
  • 48 views

Hey Guys
Im have a lot of BSOD related to a Driver Power State Failure.

The issue mostly happen when i edit videos.
Also i noticed that my screen does not turn off base on the time i set on the Power and Sleep options.

maybe they are related.
Thanks.

Spec:
Razer Blade 15" (2018) FHD, i7, 16GB, GTX1070 256SSD

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9 Replies

Userlevel 6
adbond25
I am also experiencing DPC Watchdog BSODs
Logged support ticket with Razer who weren't very helpful and also Nvidia who are looking into it.
Drivers re-installed still an issue.
Lame

adbond25
Here is the WhoCrashed output
On Wed 26/06/2019 8:07:06 AM your computer crashed or a problem was reported
crash dump file: C:\\WINDOWS\\MEMORY.DMP
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1c0895)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF803E68E6378, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvrzi.inf_amd64_2658c8055aad7d5a\\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 430.86
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 430.86
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 430.86 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation DPC_WATCHDOG_VIOLATION


Hi there! Can you send the Blade's serial number as well as a copy of the logs to me through PM? I'll pick it up from there.
Here is the WhoCrashed output
On Wed 26/06/2019 8:07:06 AM your computer crashed or a problem was reported
crash dump file: C:\\WINDOWS\\MEMORY.DMP
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1c0895)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF803E68E6378, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvrzi.inf_amd64_2658c8055aad7d5a\\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 430.86
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 430.86
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 430.86 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation DPC_WATCHDOG_VIOLATION
I am also experiencing DPC Watchdog BSODs
Logged support ticket with Razer who weren't very helpful and also Nvidia who are looking into it.
Drivers re-installed still an issue.
Lame
Userlevel 6
johndavidson
Hi, I have same problem but its related to graphic card.... its show error 43 dou you have any idea ?

Arke12917
Oh my god so I'm not the only one. I think it might be something to do with a windows update from around a month ago. blade 15 advanced (2018) GTX 1070 won't stop blue screening! either it's driver power state failure or watchdog error.


Hi guys! Have you guys tried to reinstall the drivers? If you haven't, please do and then let me know how it goes through PM.
Oh my god so I'm not the only one. I think it might be something to do with a windows update from around a month ago. blade 15 advanced (2018) GTX 1070 won't stop blue screening! either it's driver power state failure or watchdog error.
Hi, I have same problem but its related to graphic card.... its show error 43 dou you have any idea ?
Userlevel 6
Thanks for the reply. Apologies. I was referring to the error code and realized that you have mentioned it in your post. Please PM me the serial number of your Blade. Include the link to this thread. I'll assist you further there.
Razer.RedPanda
Hello there! Can I have the error number? Also, have you tried reinstalling the graphics driver? If not yet, please do and let me know how it goes.


Yes i reinstall the drivers. but it did not work.

Where can i check the error number?
Userlevel 6
Hello there! Can I have the error number? Also, have you tried reinstalling the graphics driver? If not yet, please do and let me know how it goes.