Hello, my problem is that it does not accept the product number, I have 12 numbers on my mouse and it asks for 16 for registration. And it says that the product number is not invalid, please help, thank you
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Hello SI1824H04806005,
I understand that you’re having an issue registering your device serial number to your account. You can visit this link as your guide on how to check your device serial number. I hope this helps. If you have any other concerns, feel free to send me a PM so I can verify its model. Have a great day!
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