so i plugged in a pair of electra v2 headphones into one of my USB ports and...nothing happens. i don't get prompted to install synapse (though i did install it anyway via the website) and i dont get any options to switch to the headphones in audio options. it seems that my PC is unable to recognize the USB. i plugged it into another port and i get the same problem. i plugged it into a different PC and still the same problem.
when i check "device manager" it says, "unknown USB device (invalid configuration descriptor). i haven't had that issue with other USB devices. is my PC (windows 10 laptop) simply incompatible with the headphones?
This topic has been closed for comments
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.