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Question

Email support in the UK?

  • June 25, 2025
  • 1 reply
  • 89 views

Tried going through chat several times to get support for my deathadder v2 pro, which has developed a fault with the right click button. I successfully uploaded my contact details and invoice through the chat, but every time I finish typing in a detailed description of the fault, as requested, the chat does not respond, losers connection and will not reconnect. Can you please provide me with an email support contact address instead? As Razer doesn’t seem to provide a support contact phone number for UK customers.

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1 Reply

Razer.ScarletRouge

Hey there, ​@Prometheus426!

Thank you for sharing your concern here. Don't worry, 

 I will create a ticket for you and forward it to a relevant team for further assistance. To proceed, please share the following details so I can kickstart your case:

 

Full Name:

Email associated with Razer ID: 

Phone Number:

Country:

 

Thank you so much for your patience and cooperation!



*Thread locked to curb conversation to PM.