I would like to buy a replacement base for my Enki X chair but I can’t seem to submit a ticket since it’s out of warranty. The welding broke on one of the legs like many other people have reported. I’d rather buy one through here if possible than get a third party fix. (removed serial number)Is the serial number.
Question
Enki X leg base broken.
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- Razer Support
Hello Dwanx,
Please send me a PM so we can create a case and escalate your concern to our Support Team to request a spare base replacement for your Razer Enki X. Kindly note that our warranty covers specific parts only, and assembly or disassembly of the chair is the customer’s responsibility. For more information, you can review our policies here:
To complete our records, kindly fill out the following details:
Full Name:
Email:
Mobile/Phone Number:
Street Address:
City:
State:
Postal Code:
Country:
Product Name: Razer Enki X
Place of Purchase:
Date of Purchase:
Proof of Purchase:
Subscribed to Razer Care? Yes/No
Thank you for your cooperation.
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