I bought my razer blackshark v2 pro headset a long time ago, now it has an error when charging, it accepts the charger but no matter how long I charge it, the battery still won't charge.
Question
eror
This topic has been closed for replies.
+1How long is long time ago?
If it’s still on warranty, then you can RMA it.
- Razer Support
I bought my razer blackshark v2 pro headset a long time ago, now it has an error when charging, it accepts the charger but no matter how long I charge it, the battery still won't charge.
Hello Aerolinkbyte624,
It sounds like your Razer Blackshark V2 Pro headset may have a battery issue. If it's not charging despite accepting the charger, there could be a problem with the battery or the charging circuitry. You might want to try using a different charging cable and adapter to see if that makes a difference. If the problem persists, PM me your device serial number and proof of purchase for warranty verification. All the best!
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.